National Customer Service Week is an appreciation week celebrated annually during the first full week in October to recognize the important work of customer service and...

If you’ve ever worked in marketing, you know all too well the struggles of customer retention, especially when they’re slipping away for seemingly no reason. Appreciation gifts...

  Coming up with Get to Know Your Customer Day ideas was the last thing on Alicia’s mind. Finally, she shortlisted the 6 best ideas for...

Working in marketing can be a challenge, especially when analytics and quarterly numbers come back differently than you expected. Some companies experience a sudden loss of...

Hey friends! You know what time of year it is – it’s time to start planning our annual Customer Appreciation event! As you probably know, National...